Warranty

12 Month Warranty. 

 

Returns and Exchanges

  • We are able to refund the price you paid for the product, but not the shipping costs if paid. 
  • We ask that you are responsible for shipping costs and tracking if exchanging or returning a product. 
  • Please make sure the returned product is carefully wrapped and provide a tracking number for all return items as we are not responsible for lost or damaged products that are being returned to us.  
  • Note that any returns arriving in damaged condition will not be refundable.
Returns & Exchanges Mailing Address.

All returns require an RMA number before being sent back. An RMA can be obtained by emailing support-au@studioproper.com. Please ensure you include the following details when requesting an RMA:
  • Reason for return
  • Original order number