12 Month Warranty.
Returns and Exchanges
- We are able to refund the price you paid for the product, but not the shipping costs if paid.
- We ask that you are responsible for shipping costs and tracking if exchanging or returning a product.
- Please make sure the returned product is carefully wrapped and provide a tracking number for all return items as we are not responsible for lost or damaged products that are being returned to us.
- Note that any returns arriving in damaged condition will not be refundable.
Returns & Exchanges Mailing Address.
All returns require an RMA number before being sent back. An RMA can be obtained by emailing firstname.lastname@example.org. Please ensure you include the following details when requesting an RMA:
- Reason for return
- Original order number